System Monitoring

The system monitoring provides proactive IT support covering server and software updates, anti-virus monitoring, as well as firewall monitoring service. This service is designed to alert our highly skilled technicians of potential problems before they arise.

      We offer monitoring for:

 

  • Server
  • Security
  • Network
  • Desktops / Laptops
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Help Desk

We offer remote phone support to assist our clients troubleshoot problems with computers and applications. This is an easy way for our clients to get support quickly and easily without much interruption to their workday.

We offer a Boston based help desk ready to assist you in your IT needs. Remote support is key in solving issues fast and without waiting for a technician to come onsite.

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Network Maintenance

Maintaining network heath is essential to any business to ensure all employees are able to perform their daily duties. Most problems and downtime are avoided by performing preventive maintenance. Having regular network maintenance also helps in the event of IT emergencies, having familiar knowledge of the working network helps to assess the issue without long periods of learning the network setup.

      These Services Include:

 

  • Preventative Maintenance
  • 24/7 Server and Network Peripheral Monitoring
  • Patches
  • Updates
  • Anti-Virus
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